What Henry’s House Provides
Supported Family Time
This service entails low-level supervision of a child and their absent family. Facilitated by safe and qualified support staff, it is suitable for families where there is no identified risk. No significant observation, monitoring, or evaluation is included. Whilst parents are responsible for their children during this family time, our qualified staff are always on hand to offer help, support, and assistance.
Supervised Family Time
In cases where a potential or actual risk has been identified, this service includes highly supervised family time between a child and an absent parent. The priority of our staff is to ensure the physical and emotional safety of the child or children and promote healthy relationships.
Supervised family time is rigorously monitored and recorded to ensure that children are safe and protected. This service can be facilitated within Henry’s House by prior arrangement. Reports are available following this should they be required.
Handover Services
Recognising that separation can be emotionally distressing for both parents and children, we offer handover services on an individual case basis. Henry’s House offers an ideal neutral setting for this to take place, with staff available to provide care and support where needed.
Letterbox Support
Our letterbox support service enables non-resident parents, carers, and relatives to correspond without direct contact. This allows families to send letters, parcels, and cards to one another. We also have support staff that can assist with writing if required.
Escorted Community Family Time
Either supported or supervised within the community, this service enables parents to spend meaningful quality time with their child at community venues, such as the cinema, park, café, or other child-friendly venues where appropriate.
Community Outreach and Activities
At Henry’s House, our experienced and qualified support staff offer community and outreach support for children and young people, utilising the centre to provide some respite to families. Our centre includes:
- A Kitchen Area
- A Games Room
- A large tv Screen for Film Screenings
- Various Games and Activities, Both In-House and Out in the Community
Drop-off and Pick-up Services
With fully insured vehicles and drivers available, we offer reliable drop-off and pick-up services throughout Darlington and the surrounding areas. Our team are happy to collect children from their respective parents, guardians, or foster carers by prior arrangement. All drivers and support workers have full enhanced DBS checks.
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Henrys House
Family time for Children and Families in Durham and the North East England
Henry’s House is a multifunctional children’s family centre based in Chester Le Street, County Durham. From community outreach to family time, our services provide a safe place for children to express themselves and feel safe and supported. Created in consultation with local authorities and families, our centre has a variety of uses, all in the best interest of our most vulnerable children and young people. Get in touch today to learn more.
About Our Facilities
Decorated to reflect a relaxed, comfortable, and safe environment, our children’s contact centre is well equipped with:
- 3 Family time Rooms
- Large Training Room
- 2 x Kitchen
- Sensory Room
- Toilets and Baby Changing Area, with Disabled Toilet
What’s more, Henry’s House is a ground-floor facility and is fully accessible for those who use wheelchairs or have difficulties with mobility.
What Henry’s House Provides
Supported Family Time
This service entails low-level supervision of a child and their absent family. Facilitated by safe and qualified support staff, it is suitable for families where there is no identified risk. No significant observation, monitoring, or evaluation is included. Whilst parents are responsible for their children during this family time, our qualified staff are always on hand to offer help, support, and assistance.
Supervised Family Time
In cases where a potential or actual risk has been identified, this service includes highly supervised family time between a child and an absent parent. The priority of our staff is to ensure the physical and emotional safety of the child or children and promote healthy relationships.
Supervised family time is rigorously monitored and recorded to ensure that children are safe and protected. This service can be facilitated within Henry’s House by prior arrangement. Reports are available following this should they be required.
Handover Services
Recognising that separation can be emotionally distressing for both parents and children, we offer handover services on an individual case basis. Henry’s House offers an ideal neutral setting for this to take place, with staff available to provide care and support where needed.
Letterbox Support
Our letterbox support service enables non-resident parents, carers, and relatives to correspond without direct contact. This allows families to send letters, parcels, and cards to one another. We also have support staff that can assist with writing if required.
Escorted Community Family Time
Either supported or supervised within the community, this service enables parents to spend meaningful quality time with their child at community venues, such as the cinema, park, café, or other child-friendly venues where appropriate.
Community Outreach and Activities
At Henry’s House, our experienced and qualified support staff offer community and outreach support for children and young people, utilising the centre to provide some respite to families. Our centre includes:
- A Kitchen Area
- A Games Room
- A large tv Screen for Film Screenings
- Various Games and Activities, Both In-House and Out in the Community
Drop-off and Pick-up Services
With fully insured vehicles and drivers available, we offer reliable drop-off and pick-up services throughout Darlington and the surrounding areas. Our team are happy to collect children from their respective parents, guardians, or foster carers by prior arrangement. All drivers and support workers have full enhanced DBS checks.
Get in Touch
Prices are available on request – please note some costings are reflected on individual needs and circumstances so may vary and include additional mileage and expenses. If you would like to discuss our services or make a referral, please don’t hesitate to get in touch, either by emailing info.henryshouse@wecarebespoke.co.uk or by phone on 01913009212
A Safe and Relaxed Environment
Our children’s contact centre provides a safe environment for supported contact and activities.